The presence of digital technology in daily life can lead to many adaptation issues for seniors. In case of difficulty, computer assistance may be necessary.
Photo : Aide informatique à votre ville — illustration / Askaide
Practical and easy to use, Askaide is a platform for mutual assistance among individuals that offers you dozens of free ads for all your needs, from getting started with your equipment to solving internet connection problems to completing online procedures.
Personalized training: learn to master modern technologies
Regardless of your starting level, in-home training can help you progress towards digital autonomy. Discover how all your devices work: computer, smartphone, tablet, and smart devices, then get started on the basics of digital technology to enjoy the many services offered by the internet:
Access to a wealth of information: news, recipes, weather... Entertainment: brain games, video platforms... Assistance with daily life: grocery delivery, scheduling medical appointments... Online administrative procedures: taxes, social assistance applications... For seniors, digital technology is also a valuable tool for maintaining social connections and communicating with loved ones.
Photo : Service de Aide informatique entre particuliers à votre ville / Askaide
With the assistance of an individual in your region, create an account on social networks to follow your family and friends' news, reconnect with old acquaintances, or make new connections. Also, learn how to send emails or use phone apps to organize video calls with your children and grandchildren.
Technical support and cybersecurity: stay connected with confidence
Having good equipment is important to fully enjoy new technologies.
Photo : Professionnel Aide informatique en intervention à votre ville / Askaide
Being assisted by a competent person is preferable when choosing, setting up, and configuring your equipment. Whether you need help setting up your smartphone, updating your computer, or installing new software, good support ensures optimal use and peace of mind.
Despite its many attractions, the internet poses risks for beginners such as hacking, theft of personal data, scams, or viruses.
Photo : Prestataire Aide informatique à votre ville via Askaide
With recommendations from experienced individuals, ensure your online security and protect your privacy to browse with peace of mind.
In case of breakdown or bug, panic can quickly set in, but again, it is useful to call on an individual to help you out, solve your technical problems, or restore your internet connection.
Using the internet may seem challenging for many elderly people, but with effective guidance and tailored training, it is entirely possible to become self-sufficient and fully benefit from this incredible tool.
FAQ
Our best tips
Fear of technology often prevents seniors from using digital tools. Start by introducing user‑friendly devices with clear, large interfaces and demonstrate how to use basic functions such as video calls or messaging. Provide patient, step‑by‑step guidance, repeat instructions as needed, and highlight the positive outcomes of staying connected. Encourage regular practice and reassure them that making mistakes is part of learning. Setting up security settings and bookmarking trusted contacts can also help seniors feel comfortable reaching out to loved ones online.
Use strong, unique passwords, enable two-factor authentication, keep software and antivirus up to date, avoid clicking suspicious links or emails, and only enter information on secure sites (https). Adjust social media privacy settings, don't share sensitive data on unsecured Wi-Fi, and consult a trusted helper if in doubt.
Seniors can use user-friendly video calling apps like Skype, Zoom and FaceTime, as well as messaging apps like WhatsApp or Messenger to share photos and have conversations. Devices with simplified interfaces, such as tablets with large icons, are helpful. Setting up an email account and joining family groups on social networks can also keep them connected.Quels outils numériques simples les seniors peuvent-ils utilise
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