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Help & Tips

How can we help you?

Find answers to all your questions, explore our guides or chat with our AI assistant.

🚀

Create your account

Sign up for free in seconds with your email, Google, Facebook or Apple. Then complete your profile to gain visibility.

📝

Post a listing

Click "Post a listing", choose a category, describe your service or need, set a price and publish. Your listing will be visible immediately.

🔍

Find a service

Use the search bar or browse categories. Filter by location, price and ratings to find the perfect help.

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Contact a service provider

Send a message directly from the listing. Discuss details, pricing and availability securely through our built-in messaging.

Leave a review

After each service, rate and leave a comment. This helps the community and strengthens trust between members.

🎁

Refer your friends

Share your unique referral code. Each friend who signs up and posts a listing earns you exclusive rewards.

Aucune question fréquente pour le moment.

Go to "My Account" > "About Me". You can edit your description, profile photo, skills and personal information.

Verify your email by clicking the link sent during registration. Verify your phone via SMS code. The more verified your profile, the higher your trust score.

Go to "My Account" > "Settings" > "Security". Enter your old password, then the new one. If you forgot your password, use the "Forgot password?" link on the login page.

Contact us at support@askaide.com to request account deletion. In compliance with GDPR, we will delete all your data within 30 days.

In "My Account" > "About Me", click your avatar or the photo edit button. Choose a high-quality image that clearly shows your face.

Click "Post a listing" in the menu. Select the appropriate category, write a catchy title and a detailed description. Add photos and set your price.

Go to "My Account" > "My Listings". Click on the listing you want to edit or delete. You can edit all fields or delete the listing entirely.

Silver, Gold and Diamond subscriptions offer better positioning in search results. Also complete your profile and earn trust badges for maximum visibility.

The number of listings depends on your subscription. Free: 1 listing. Silver: 3 listings. Gold: 5 listings. Diamond: unlimited listings.

The Marketplace lets you buy and sell products. Access it from the main menu. Create a marketplace listing, set a price and start selling.

Askaide offers 4 plans: Free (free, 1 listing), Silver (advanced features, 3 listings), Gold (premium, 5 listings), and Diamond (unlimited, all features included).

We accept credit cards (Visa, Mastercard, Amex) via Stripe, our secure payment processor. You can also pay via Apple Pay or Google Pay.

Go to "My Account" > "My Subscription" and click "Cancel". Your subscription will remain active until the end of the current period.

Yes, all payments are processed by Stripe, PCI DSS Level 1 certified. Your banking details are never stored on our servers.

Click the "Report" button on each profile and listing. Describe the issue and our team will review the report within 24 hours.

Always check the provider's profile (verified badge, reviews, seniority). Only communicate through Askaide messaging. Never share personal details before meeting.

Our team and AI continuously analyse listings and profiles. Any inappropriate, fraudulent or illegal content is removed.

Askaide complies with GDPR. Your personal data is encrypted and never sold to third parties. You can request data export or deletion at any time.

Meet in a public place. Let someone know about your meeting. Check the person's profile and reviews. Trust your instincts.

🔒

VIP Support 24/7

VIP support is reserved for Premium 💎 members. Get a direct line, dedicated chat, and priority email with guaranteed response within 2 hours.

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💬 WhatsApp & VIP Chat
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👑 Dedicated personalised support
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Need more help?

Our team is here for you. Contact us by email or check our FAQ for more information.

Askaide AI Assistant
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Hello! I'm Askaide's AI assistant. Ask me your questions, I'm here to help!

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Powered by Askaide · Last updated: February 2026