Terms and Conditions
A clear document explaining how Askaide works: search, publishing, matching, safety, accounts and responsibilities.
Using the service
The main rules for searching, publishing, contacting and using Askaide.
Accounts and listings
Commitments linked to profiles, published content and user exchanges.
Trust and safety
Privacy, reporting, support and responsibility principles.
Terms text
Read before usingAskaide Terms of Use
These terms explain how Askaide may be used in the selected country. They cover search, listings, matching, accounts, safety, privacy and support.
Applicable framework for Belgium
In Belgium, Askaide supports multilingual local use and cities such as Brussels, Liège, Namur and Antwerp. The rules focus on transparent listings, direct contact and user protection.
1. Purpose of the service
Askaide lets users find local help, view profiles, publish listings, offer services, compare public information and contact other users directly.
2. Who the service is for
The service is for people looking for nearby help and for people who want to offer their skills. Each user remains responsible for the information they publish and the exchanges they start.
3. Account creation
Users must provide accurate information, keep access details confidential and avoid using another person’s identity, photos or contact details without permission.
4. Listings and services
Listings must be clear, honest and linked to a real need or service. Misleading, discriminatory, illegal, unsafe or charter-breaking content may be removed.
5. Direct contact
Askaide facilitates matching. Times, prices, travel, possible payment, practical terms and responsibilities must be confirmed directly between the people involved.
6. Trust, reviews and reporting
Profiles, badges, reviews and availability indicators help users compare, but do not replace user judgment. Suspicious behaviour can be reported to support.
7. Prices and paid options
Unless stated otherwise, prices are declared by users. Askaide may offer free or paid options such as boosts, visibility or account-related services.
8. Personal data
Data is processed to operate the service, secure accounts, enable matching, improve the experience and answer support requests.
9. Responsibility
Askaide acts as a matching service. Each user remains responsible for listings, messages, appointments, agreements and possible obligations in their country.
10. Changes to the terms
These terms may evolve to reflect service changes, legal requirements or safety needs. The version published on this page is the applicable version.
11. Contact Askaide
For any question about these terms, account issue, report or information request, users can contact Askaide support.
Question about this document?
Askaide support can help you understand a rule, report an issue or find important information.