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Askaide local guide · Belgique + EN

Digital procedures in Belgium: e-government guide 2026

Itsme, eID, MyMinfin and online portals: mastering Belgian digital administration

Updated 18 May 2026 1 min read Administration
Administrative support with computer and documents
Key takeaway

E-government guide Belgium 2026.

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Bruxelles, Bruxelles, Liège, Namur : local content without changing the language.

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Digital procedures in Belgium: e-government on the rise

Belgium is accelerating its digital transformation under Digital Belgium, aiming to digitise 100% of procedures by 2030. Over 80 public services are already online, yet 15% of Belgians struggle with digital tools, making digital procedure assistance essential.

Trouver Aide administrative Gestion à Belgique - Askaide

Digital identification tools

The eID card plus reader, itsme app (7M+ users) and TOTP codes via CSAM. See administrative help in Belgium.

Prestataire Aide administrative Gestion Belgique - Askaide

Main e-government portals

MyMinfin (taxes), MyPension, MaSanté.be (health records), socialsecurity.be and regional portals (IRISbox, Mon Espace, Mijn Burgerprofiel).

Aide administrative Gestion entre particuliers Belgique - Askaide

Most common online procedures

Tax filing (4.5M+ annually), civil status documents, address changes, pension applications, parking cards and health insurance.

Service de Aide administrative Gestion Belgique - Askaide

Common difficulties

eID technical issues, portal complexity, processing times and portal fragmentation. For seniors, see administrative help for seniors in Belgium.

Aide administrative Gestion à Belgique - Askaide

Askaide: digital assistance in Belgium

On Askaide, find qualified digital assistants across Belgium. To become an assistant yourself, see becoming an administrative helper.

Frequent questions

Frequent questions

How to create an Itsme account in Belgium?

1) Download app, 2) Activate via eID+card reader, bank, or ID point, 3) Scan ID card, 4) Choose 5-digit code. Takes 5 minutes. Access 200+ services.

MyBEnefits.be: what is this portal for?

MyBEnefits.be automatically shows all social benefits you're entitled to: family allowances, housing aid, study grants, BIM status, energy reductions. It analyzes your data and lists unclaimed benefits.

How to get free administrative help in Belgium?

5 free sources: 1) CPAS/OCMW, 2) Justice houses — legal aid, 3) Mutual social services, 4) Public Digital Spaces (EPN), 5) Public writers. Also: Tax-on-Web helpdesk.

Find related services

Belgique · Bruxelles, Liège, Namur, Anvers

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